The QFD methodology, in spite of being quite old, it is not widespread and tested in the Italian ecosystem, in particular in SME networks. In this paper we report our experience in the application of the QFD to a SME network in the wood sector, with the aim to improve the competitiveness and innovation capacity, and prefiguring a new way to collaborate in business relationships, finally increasing sustainably through a short supply chain; through the experience we highlight the QFD potentialities, as tested by the SME network in the definition and development of the first PEFC certificated musical instrument. © Springer International Publishing Switzerland 2016.
QFD for a SME network of the wood sector to improve competitiveness and sustainability
Gessa, N.;Massa, G.
2016-01-01
Abstract
The QFD methodology, in spite of being quite old, it is not widespread and tested in the Italian ecosystem, in particular in SME networks. In this paper we report our experience in the application of the QFD to a SME network in the wood sector, with the aim to improve the competitiveness and innovation capacity, and prefiguring a new way to collaborate in business relationships, finally increasing sustainably through a short supply chain; through the experience we highlight the QFD potentialities, as tested by the SME network in the definition and development of the first PEFC certificated musical instrument. © Springer International Publishing Switzerland 2016.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
